Warranty and Returns

Warranty approval via a Return Authorization Number is required before returning any product.

FOR HELP SUBMITTING A WARRANTY CLAIM, PLEASE CONTACT –

Church of Joe: info@churchofjoeapparel.com

SUBMIT YOUR WARRANTY REQUEST BY COMPLETING THE FORM BELOW 

Please only include one item on each form submission. You may submit multiple forms if you have more than one warranty item. The more detailed your submission is, the faster we can process your warranty request.

CHURCH OF JOE

At Church of Joe we take great pride in our products and stand behind every piece we make. We will replace any piece that’s been compromised by a manufacturer’s defect for the Practical Product Lifespan. If your Church of Joe product is defective, submit a warranty request by contacting info@churchofjoeapparel.com.

What Does Practical Product Lifespan Mean?

  • Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime, or an indefinite period. The way the product is used directly impacts the wearable life of the product. Materials will deteriorate and fade over time and moving parts will wear with use. Church of Joe products are designed to be used and to perform, as long as products are not misused, and care instructions are followed carefully.
  • If your product appears worn out, it likely needs to be replaced. Practical Product Lifespan will be determined at the reasonable discretion of a Church of Joe Customer Service Representative. Wear factors to be considered include, but are not limited to:
    • Type of product
    • The nature of the use of the product and the nature of the issue involved
    • Age of the product
  • The Church of Joe Customer Service Representative may require consumer information to accurately determine the lifespan of the product in question.

What’s NOT Covered

  • Pilling, abrasion, pin holes or other cosmetic wear and tear which does not affect the performance of the garment
  • Rips, punctures, and burns 
  • Products that shrink or are damaged when laundered outside of our Washing Instructions
  • Degradation of elastic

The original Church of Joe order number is required for approval of all warranty submissions. Church of Joe’s warranty is non-transferable.

Warranty Replacement Item

If your warranty request is approved, your item will be replaced with the same SKU. If your item has been discontinued or updated, you will be sent the updated version, a comparable product, or a store credit for the original purchase price. Warranty replacement items cannot be backordered. If your replacement item is out of stock, you will receive a store credit for the original purchase price. Warranty authorization and replacement is left to the discretion of Church of Joe.